Support

Limited Warranty Policy:

QuanJi warrants that QuanJi's products are free from defects in materials and workmanship in their original sealed packaging. QuanJi will repair or replace products and parts thereof that prove to be defective due to improper workmanship or materials, subject to the conditions and limitations set forth in this warranty agreement. Except as otherwise prohibited by applicable law, this warranty is only valid to the original purchaser of the QuanJi products and is not transferable. An original or copy of the sales receipt or invoice must be attached to confirm the date of purchase and the original purchaser.

1. This warranty agreement shall supersede all prior or concurrent written or oral agreements between you and KingSepc. KingSepc makes no other warranties or implied, including any warranties of merchantability or fitness for a particular purpose.

2. All warranties, whether express or implied, are valid only for the time period specified below. Some states and jurisdictions do not allow the exclusion of such implied warranties, limitations, or terms of warranty, so the above limitation may not apply to you.

3. QuanJi may confirm or read and save the data and information (hereinafter collectively referred to as "information") stored in the product during after-sales service. QuanJi hereby agrees that QuanJi will not disclose any information to any third party, but this does not include employees of QuanJi who may need access to the information, with or without your prior written consent.

Warranty Terms:

*Limited Warranty: The warranty period is a summary of the following conditions. From the date of original purchase to the expiration of the defined warranty year for the product; or until the hard drive reaches the declared DWPD or TBW value; or the end time when the product life cycle indicator reaches an outlier, which indicates that the product has undergone inappropriate use.

*QuanJi requires you to provide proof of purchase to identify the date of purchase and sign off on the RMA, if proof of purchase is not available, QuanJi will rely on the SN(programmed into the product) on the product label to define the start date of the warranty.

This limited warranty service does not apply to problems or damages caused by any of the following circumstances, and QuanJi will not be responsible or liable when:

(1)Accidental, arbitrary modification, negligence, abuse, improper use, misuse, disassembly, improper installation, abnormal environmental conditions, or use under operating conditions not approved by QuanJi (including but not limited to use of the product with an incorrect voltage supply);

(2)Wear and tear under normal use;

(3)Self-removal of labels or stickers (including all warranty or quality control stickers, product serials, or electronic numbers) on or accompanying the product;

(4)QuanJi product-related problems arising from use with non-QuanJi hardware, software, or other objects

(5)Use the QuanJi product in an environment, purpose, or operate the product in an inappropriate manner that is not in accordance with the product's design intent, or fail to follow the instructions of QuanJi's published documentation;

(6)Installed, modified, altered or repaired by anyone other than QuanJi or its authorized representative;

(7)Problems unrelated to materials or workmanship or that too minor to harm the use or operation of the product;

(8)Problems related to consumables;

(9)Products that are "not new" or "known to be defective, or faulty ". In addition, QuanJi has no responsibility or obligation to recover any data from the product;

(10)Chip damage due to violent physical testing, extreme performance or longevity testing.

SSD

DDR memory